Privacy Policy

Privacy Policy

Effective Date: 1/24/2025

Red Beards Towing ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you interact with our website or services.


1. Information We Collect

1.1 Information You Provide to Us:

  • Personal identifiers such as your name, phone number, email address, and mailing address when you contact us or request a service.
  • Payment information for processing transactions.

1.2 Information Collected Automatically:

  • Log Data: Your IP address, browser type, operating system, and access times when you visit our website.
  • Cookies: Data about your browsing preferences to enhance your user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide towing and roadside assistance services.
  • Communicate with you regarding your service requests.
  • Process payments and issue invoices.
  • Improve our website and customer experience.
  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information:

  • With trusted service providers who assist in delivering our services.
  • When required by law or to protect our legal rights.
  • During business transactions, such as mergers or acquisitions.

4. Cookies and Tracking Technologies

We use cookies to:

  • Ensure the functionality of our website.
  • Monitor and analyze website usage.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your browsing experience.


5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services.
  • Fulfill legal and business obligations.

6. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to safeguard your data, no security system is impenetrable.


7. Your Privacy Rights

7.1 For California Residents (CCPA):

You may:

  • Request details about the data we collect and how it is used.
  • Request the deletion of your data, subject to certain exceptions.
  • Opt out of the "sale" of personal data (if applicable).

7.2 For EU Residents (GDPR):

You may:

  • Access, correct, or delete your data.
  • Restrict or object to our processing of your data.
  • Request data portability.
  • File complaints with a supervisory authority.

To exercise your rights, contact us at mack@redbeardstowing.com or call 918-913-4444.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before sharing personal information.


9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children. If we learn that we have, we will delete it promptly.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the "Effective Date" indicating the latest changes.


11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: mack@redbeardstowing.com
Phone: 918-913-4444

 

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